Technology is only as good as those engineers who install or can repair the faults
Today we live in a fast moving technological environment, cable failures cause down time in computer networks with potentially catastrophic effects on essential services , communications , loss of data and business credibility not to mention depleted revenue. The solution rests with the ability of the engineer to locate those faults but he /she needs equally sophisticated and technically advanced tools to effectively resolve problems.Bi Communications has and continues to research and develop such products to keep pace with evolving technology and customer requirements.
Bi Communications is a family run business founded in 1982 to manufacture cable assemblies. At this time there was no affordable “off the shelf” test equipment available and we therefore decided to design and build products to fulfil our needs . From this small beginning our products today have global recognition in markets as diverse as telecommunications, power and data communication networks mining and robotics.
Our mantra is “innovation through technology”. We do not invent the technology but use the latest development in microprocessor technology to design and built world class, affordable quality products. Research and Development continues to be an important and essential part of the company’s operation. Advances in the technology not only helps us to create our next generation of test equipment but also enables us to enhance the performance of existing cable fault location products. Hardware and software development is undertaken at the Basildon premises. Our Company objective is to ensure that all our products not only satisfy the requirements of a continually evolving , demanding and diversification of markets but continue to maintain excellence in quality and international safety standards.
We embrace past and present technology and recognise that the technology of the 1990’s can successful be imported into the twenty first century with surprising applications .
All products are designed and manufactured “in house” . Components are purchased from UK manufacturers. This approach has given BI Communications complete control over the manufacturing cycle, quality, supply and distribution. We are therefore able to offer with confidence 3 year manufacturers warranty on the TDR and Lancaster product range of our fault location test equipment .
Listening to our Customers
We believe in a policy of “localisation ” and work closely with global distributors. Requests by the customer for adaptation to software or hardware has expanded the application of our cable fault location equipment in areas such as the ability to track the theft of electricity.
Our employees are one of our most important assets
We are a family owned business , our staff are part of our extended family. We have adopted the principle of lifetime learning .Staff retention is a high priority in the Company’s ethos . This provides stability, invaluable product knowledge and service to customers. On going internal /external courses offer employees a development program to assist them in achieve career goals. We hope that today we are training our prospective managers and staff for tomorrow.
Looking to the future
BI Communications is constantly redefining goals , the range of products and re-thinking strategy to face the challenges of the twenty first century.